Privacy Policy and Data Protection Statement
Detailing how verolisantia collects, uses, and protects your personal information in Australia.
Introducing Our Privacy Commitment
We are dedicated to maintaining the privacy and protection of your personal information. This policy explains what data verolisantia collects, how we use it, and the steps we take to safeguard your privacy. As an Australian business, we respect local privacy laws and your rights as a user.
By engaging with our website and using our services, you consent to the collection, use, and storage of your data as detailed below. Please read this policy closely to understand our practices and your options. We encourage you to review this page regularly for updates.
What Information We Collect About You
We collect both personal and non-personal data to improve our website, deliver our services, and personalise your experience. This may include direct information and data gathered automatically as you use the site.
Information You Provide Directly
- • Contact information such as your name and email address
- • Support requests or feedback submitted through our contact forms
- • Responses provided during surveys or promotional events online
- • Details entered to access account features or newsletters
- • Communications sent to us via any provided channel
Information Collected Automatically
- • Device type and browser you use to visit the website
- • Date, time, and duration of your visits or activities online
- • IP address and general geographic location if available
- • Pages viewed, links clicked, and navigation history
- • Cookies and similar technologies for statistics or preferences
How Your Information Is Used
We process your information to ensure website functionality, communicate with you, meet legal requirements, and enhance our offerings. No information is sold or transferred for commercial gain.
- • To operate, secure, and maintain our website services
- • To answer your questions and provide requested information
- • For analytics that improve website usability and content
- • To manage your preferences and user account settings
- • To send occasional service or security notifications
- • To meet Australian legal and regulatory requirements
- • For tailored, user-focused site experiences
Our Commitment: verolisantia is committed to protecting your privacy with robust technical and organisational safeguards. We regularly review our privacy practices to ensure your data is safe and used responsibly, staying compliant with changing laws.
How We May Share Information
Information is only shared if required by law, for service provision, or to protect our rights. Third parties must meet strict confidentiality and security standards.
Third-Party Service Providers
We may engage trusted third parties for hosting or analytics services. These providers process data solely on our instructions and cannot use your information for unrelated purposes.
Legal Requirements and Compliance
We may disclose your information if legally required or in response to government, regulatory, or legal requests.
Aggregated Data and Analytics
We may use non-identifiable, aggregated data for performance analysis or industry research.
Your Privacy Rights and Choices
You have rights over your information, including access, rectification, deletion, and objection. You can withdraw consent at any time or request clarification on our privacy policy.
- • The right to view your stored personal information
- • Correct any inaccuracies in your data held by us
- • Request deletion of personal information from our systems
- • Receive your data in a portable, commonly used format
- • Object to certain types of data processing activities
- • Limit processing of your information in specific cases
To exercise any above rights, contact us using the details provided below. We will reply promptly and address your query per applicable law.
How We Protect Your Data
We employ technical and organisational measures to keep your information secure and prevent loss or unauthorised access. Our protocols are reviewed and improved regularly.
Technical Safeguards
- • Data encryption in transit and at rest where practical
- • Firewall and secure server configurations
- • Malware and vulnerability scanning systems
- • Routine data access monitoring procedures
Organisational Measures
- • Staff training on privacy and security best practices
- • Limiting data access to authorised personnel
- • Clear internal controls for information handling
- • Review and audit of security processes
How Long We Retain Information
Personal data is kept only as long as necessary for our services or required by Australian law. Non-personal analytics may be archived for performance reporting.
- • Account details are retained until closure or inactivity
- • Analytics on engagement stored for internal use
- • Support requests and feedback stored securely
- • Transaction data is retained for legal compliance
- • Marketing contact data kept until unsubscribe
Retention periods may be reviewed and adjusted as needed.
Transfers Outside Australia
If data is processed outside Australia, strict safeguards are applied. We ensure your rights are maintained regardless of processing location.
- • Validated contracts for data protection overseas
- • Transfer only to countries with strong privacy standards
- • Data sharing restricted to trusted service providers
- • Documentation of all international processing activities
Cookies and Tracking Technology
Cookies are used for core site operations, analytics, and to personalise your visit. You may adjust cookie preferences or block cookies using your browser settings.
Types of Cookies Used
- • Necessary for site functionality and security
- • Track website usage for analytics
- • Store user settings and preferences
- • Enhance features such as chat or media players
You control your cookies using browser settings or opt-out tools.
Policy Updates and Notifications
We may update this privacy policy for legal, technical, or business reasons. Major changes will be communicated to affected users.
- • Email notification if you have an account
- • Banner on our website for general updates
- • Dedicated policy update section on this page
- • Direct messages for significant data changes
Check this page regularly to stay informed of updates.
How to Contact Us
For questions or privacy complaints, please contact our data team directly.
verolisantia
365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61.8.4739.9356
Email: content@verolisantia.com
Last reviewed on November 6, 2025
Effective beginning November 7, 2025